State Farm® Insurance Agent Jay Chafin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bob Spohr
March 3, 2025
"Taylor Smith did a Awesome job working with me on insurance for our Mobile Home I will remain them to anyone I know for sure thank you Taylor Smith from Bob and Lisa"
Lizbeth Barrera
February 24, 2025
"Very clean and nice very good help from Taylor Smith explained to me detail by detail thank you so much"
"Fantastic, Lizbeth! We appreciate you taking your time to leave us & Taylor a 5-star review. We're thrilled to know she took the extra time to explain every detail. Our team is very passionate about making sure our customers understand their coverages."
Luis Almanza
February 5, 2025
"Kaitlin was wonderful enjoyed working with her. Extremely quick and professional"
"Much appreciated, Luis! We're happy to know she took excellent care of you!"
Hunter Hawk
January 14, 2025
"Taylor was amazing. So sweet, kind, and patient."
"Thank you, Hunter, for taking the time to leave us and our Taylor a 5-star review! We appreciate you and are thrilled Taylor took excellent care of you. We're looking forward to providing top-notch care for years to come!"
jakob jones
January 14, 2025
"It's ashame you file a claim on a roof and can't get a insurance claim when ur roof is falling apart about a bunch of crooks anyways it's gonna be ashame when that lawyer gets in touch. Wouldn't have statefarm if they paid me to have it."
"Hello, Jakob. We're so sorry to hear of your less than satisfactory experience with a claim situation. We're having a hard time finding you in our customer database to research the issue. Please call our office so we can discuss in further detail, (870) 793-4690 and ask for Jessica or Lynn and we'll help you the best we can!!"
Grace Hawkins
October 31, 2024
"Friendly staff, clean office, and best of all SAVED money 😃"
"Thank you, Grace, for your kind words about our staff and our office! We appreciate your business and are so excited for your savings! We look forward to serving you for many years!!"
Jeanne Adams
October 2, 2024
"Kaitlin is amazing!!! She helped me SO much and saved me a ton of money on my car insurance."
"Thank you, Jeanne, for taking the time to leave us a sweet review! We definitely agree Kaitlin is amazing! She cares so much for our customers and is passionate about helping them save money all while protecting the things they love. We're happy to see she was successful in doing this for you!!"
Daniel Cash
September 27, 2024
"Super down to earth..made me feel at home..very upbeat and helpful."
"Hey Daniel! We're so happy to see you had such a fantastic experience with us and we're looking forward to providing the same experience for you for years to come. Thank you for the review and for your business!"
Manuela P
July 22, 2024
"I just bought a home in Arkansas and this insurance company was most helpful in obtaining my home and auto insurance. Also a decent rate. Kaitlun is very nice and efficient. Highly recommend."
"Thank you, Manuela, for stopping by to let us take care of your insurance needs & for leaving us & Kaitlin a lovely 5 star review. We appreciate your trust & look forward to serving you for many years. Welcome to Arkansas!!"
Villin Rogers
July 17, 2024
"Recently switched insurances because my rate was so high. I contacted Kaitlin at State farm and she gave me a way better rate, and was so helpful with the switch. I would definitely recommend using her as your agent"
"Thank you, Villin, for your kind words about Kaitlin! We're pleased to know you had such a successful experience with us & hope to get to know you in the days to come."
Tanya Jones
July 3, 2024
"The staff was so friendly, kind, and helpful. They went above and beyond to help me. Especially Kaitlin. She was absolutely amazing!"
"Love to hear this, Tanya! We appreciate you so much & are thankful you took the time to let us know how amazing Kaitlin is!"
betty wilroy
June 26, 2024
"Very nice, cordial and knowledgeable for my needs. Very nice young man."
"Thank you Mrs Betty! We truly appreciate you & look forward to years of meeting your needs."
M J
June 13, 2024
"Good place for auto and life insurance policies. Quality products at good pricing. I have not had many good customer service interactions with anyone besides Lynn. My complaints and frustrations go unheard. Separate instances, my texts and emails go unanswered several times. I was asked to leave this review but no one bothered to ask how I felt about the service. One rep declined coverage without asking while another questions why I don’t have it. None of them have responded to my correspondence to resolve regardless of my declination of services or not. However, I seem to have a deadline to complete this by. Previous worker did not provide quotes I requested and only responded when I said called them out for it. Probably like this will go down. :)"
"MJ, I'm so sorry & sad to see you had a less-than-the-best kind of experience. We aim to provide excellent customer service to every customer, every time but appears we fell short for you. Please contact our office & we'll do everything we can to make it right!! We appreciate you & your continued business & hope you'll allow us the chance to make it up to you in your future care."
Allison Gage
May 15, 2024
"Kaitlin is the best agent I have ever had!!! She is very attentive to her customers and helped me through the life insurance process with ease!!!! I appreciate all her help. She is AMAZING!!!!"
"THANK YOU, ALLISON! We are so grateful you took the time to give Kaitlin such an amazing review. We appreciate your business & look forward to meeting your expectations for years to come!"
Lorna Hetrick
May 9, 2024
"Love State Farm, staff is amazing!! Absolutely love Kaitlin"
"Lorna, it's lovely people like you who keep us going & growing! We love to hear such positive feedback. We agree, Kaitlin is pretty amazing & she's passionate about caring for our customers & our community. We appreciate you taking the time to give us a review."
Rachel Lemmonds
May 8, 2024
"Felt like all my questions were answered. Ashland was very kind and polite."
"Thank you, Rachel, for the positive feedback! We're happy to know you were satisfied with your service & aim to uphold that 5-star service for the foreseeable future. We appreciate you!!"
Grant Patterson
May 8, 2024
"Kaitlin at State Farm is who everyone should use, not Jake. She made the home insurance process a breeze for a first time homebuyer like myself. Highly recommend"
"We appreciate you taking the time to leave Kaitlin a 5-star review! We aim to keep that 5-star experience for you for years to come!! Congrats on the new home as well. :)"
mikaila weaver
February 9, 2024
"Kaitlin made our experience super comfortable and easy. She was great at explaining our coverage and getting us a rate we could afford while making sure our insurance needs were met."
"Thank you, Mikaila, for taking the time to leave us a review! We greatly appreciate your business and positive feedback & look forward to providing excellent customer service to you for years to come!"
Kaitlin Thorogood
February 9, 2024
"Friendly service and answered all my questions! They helped me with my home and auto and now my family is more secure knowing I have life insurance. Really good experience"
"Thank you, Kaitlin! We're happy to be able to provide such a service to our community & provide protection for families like yours."